On mobile(Android, iPhone) I see the message correctly with the text and the button and when I press the button everything works properly But on desktop, I see that the button doesn't render properly and a message "No longer available" is displayed. When I refresh the page I suddenly see the message but I don't see it properly it contains the text "Get Updates" instead of the text I sent. And when I press on it's just sending a message "Get Updates

Given that Generic templates are not supported, I decided to look at Button Templates. The docs for button templates don't have any disclaimer about it not being supported on desktop so I would expect it to work but they don't https://developers.facebook.com/docs/messenger-platform/instagram/features/button-template

Basically, I see the same issue with button templates. The button doesn't render, instead the "No longer available" message is shown, but if I refresh the screen then a button with the static text "Get Updates" is displayed.

I see that the elements of the button are different:

working: a class="x1i10hfl xdl72j9 x2lah0s xe8uvvx xdj266r x11i5rnm xat24cr x1mh8g0r x2lwn1j xeuugli xexx8yu x18d9i69 x1hl2dhg xggy1nq x1ja2u2z x1t137rt x1q0g3np x1lku1pv x1a2a7pz x6s0dn4 xjyslct x1lq5wgf xgqcy7u x30kzoy x9jhf4c x9f619 x1ypdohk x78zum5 x1f6kntn xwhw2v2 x10w6t97 xl56j7k x17ydfre x1swvt13 x1pi30zi x1n2onr6 x2b8uid xlyipyv x87ps6o x14atkfc xcdnw81 x1i0vuye x1eedqt0 x1sh76gf x6mtsha x1iax534 x1oemqxy x13fuv20 xu3j5b3 x1q0q8m5 x26u7qi x178xt8z xm81vs4 xso031l xy80clv x8stxy x198eelw xqgle23" href= "https://ziv-test-store.myshopify.com/" rel="nofollow noreferrer" role="link" tabindex="-1" target="_blank">Click here</a

not working: div class="x1i10hfl xdl72j9 x2lah0s xe8uvvx xdj266r x11i5rnm xat24cr x1mh8g0r x2lwn1j xeuugli xexx8yu x18d9i69 x1hl2dhg xggy1nq x1ja2u2z x1t137rt x1q0g3np x1lku1pv x1a2a7pz x6s0dn4 xjyslct x1lq5wgf xgqcy7u x30kzoy x9jhf4c x9f619 x1ypdohk x78zum5 x1f6kntn xwhw2v2 x10w6t97 xl56j7k x17ydfre x1swvt13 x1pi30zi x1n2onr6 x2b8uid xlyipyv x87ps6o x14atkfc xcdnw81 x1i0vuye x1eedqt0 x1sh76gf x6mtsha x1iax534 x1oemqxy x13fuv20 xu3j5b3 x1q0q8m5 x26u7qi x178xt8z xm81vs4 xso031l xy80clv x8stxy x198eelw" role="button" tabindex="-1">Get updates</div

Has anyone experienced this case? I also tried different kinds of button templates none of them are working. Thanks!