I understand that Meta handles a vast number of user inquiries globally.
However, improving our support system is crucial.
Hiring more support staff or developing an AI agent for basic inquiries can greatly enhance efficiency and user experience. The current system's inefficiencies and complexities are frustrating. Investing in these areas is vital to maintain and improve our service quality.
Thank you.
Yep, they are extremely unhelpful. And you basically cannot report bugs. There is a big bug in their degree of care.