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Leadgen API Not working properly for IG Platform
9

Facing issue with FB leads, some leads are getting lost as no webhook call received. And this is a huge issue for the customer as he spends thousands on Ads daily. I think issue is regarding Ig Platform leads, as we have checked that most leads that we are not receiving are marked as Ig in platform when we download it,

Shreya
提问时间: 约 4 个月前
Yanier

Facing the same issue

7月16日 09:45
已选回答
2

We have the same problem - Random FB leads are not triggering webhook API calls even though they exist in the meta dashboard. This has been happening since 16th July and has gotten worse since then. We are currently receiving only 10% leads webhook.

7月18日 01:09
Geta
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
2

Same issue here, only with IG platform so far.

7月21日 12:39
Mostafa
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
2

Same issue here..

7月23日 03:07
Alessandro
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
2

Same here. Has anybody of Meta working in this bug?

7月23日 07:19
Vinícius
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
3

Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

7月16日 00:40
Mukesh
Shreya

many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?

7月16日 02:12
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
3

Same problem here. After 10th July, IG leads have not triggered any webhook calls.

7月17日 07:41
João
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
3

Same problem here. In our case it has only affected IG leads. We are receiving none of them via webhook.

7月19日 00:51
Pablo
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01
5

We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

7月15日 12:22
David
Shreya

many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?

7月16日 02:12
Shreya

it's resolved i think on 26 jul, have you guys checked it?

7月30日 06:01