Leadgen API Not working properly for IG Platform
9

Facing issue with FB leads, some leads are getting lost as no webhook call received. And this is a huge issue for the customer as he spends thousands on Ads daily. I think issue is regarding Ig Platform leads, as we have checked that most leads that we are not receiving are marked as Ig in platform when we download it,

Shreya
Chiesta circa 3 mesi fa
Yanier

Facing the same issue

16 luglio alle ore 09:45
Risposta selezionata
2

We have the same problem - Random FB leads are not triggering webhook API calls even though they exist in the meta dashboard. This has been happening since 16th July and has gotten worse since then. We are currently receiving only 10% leads webhook.

18 luglio alle ore 01:09
Geta
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
2

Same issue here, only with IG platform so far.

21 luglio alle ore 12:39
Mostafa
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
2

Same issue here..

23 luglio alle ore 03:07
Alessandro
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
2

Same here. Has anybody of Meta working in this bug?

23 luglio alle ore 07:19
Vinícius
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
3

Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

16 luglio alle ore 00:40
Mukesh
Shreya

many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?

16 luglio alle ore 02:12
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
3

Same problem here. After 10th July, IG leads have not triggered any webhook calls.

17 luglio alle ore 07:41
João
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
3

Same problem here. In our case it has only affected IG leads. We are receiving none of them via webhook.

19 luglio alle ore 00:51
Pablo
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01
5

We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

15 luglio alle ore 12:22
David
Shreya

many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?

16 luglio alle ore 02:12
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 luglio alle ore 06:01