Panne partielleshare-external
Leadgen API Not working properly for IG Platform
9

Facing issue with FB leads, some leads are getting lost as no webhook call received. And this is a huge issue for the customer as he spends thousands on Ads daily. I think issue is regarding Ig Platform leads, as we have checked that most leads that we are not receiving are marked as Ig in platform when we download it,

Shreya
Posée il y a environ 4 mois
Yanier

Facing the same issue

16 juillet, 09:45
Réponse sélectionnée
2

We have the same problem - Random FB leads are not triggering webhook API calls even though they exist in the meta dashboard. This has been happening since 16th July and has gotten worse since then. We are currently receiving only 10% leads webhook.

18 juillet, 01:09
Geta
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
2

Same issue here, only with IG platform so far.

21 juillet, 12:39
Mostafa
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
2

Same issue here..

23 juillet, 03:07
Alessandro
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
2

Same here. Has anybody of Meta working in this bug?

23 juillet, 07:19
Vinícius
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
3

Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

16 juillet, 00:40
Mukesh
Shreya

many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?

16 juillet, 02:12
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
3

Same problem here. After 10th July, IG leads have not triggered any webhook calls.

17 juillet, 07:41
João
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
3

Same problem here. In our case it has only affected IG leads. We are receiving none of them via webhook.

19 juillet, 00:51
Pablo
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01
5

We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

15 juillet, 12:22
David
Shreya

many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?

16 juillet, 02:12
Shreya

it's resolved i think on 26 jul, have you guys checked it?

30 juillet, 06:01