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Facing issue with FB leads, some leads are getting lost as no webhook call received. And this is a huge issue for the customer as he spends thousands on Ads daily. I think issue is regarding Ig Platform leads, as we have checked that most leads that we are not receiving are marked as Ig in platform when we download it,
Facing the same issue
We have the same problem - Random FB leads are not triggering webhook API calls even though they exist in the meta dashboard. This has been happening since 16th July and has gotten worse since then. We are currently receiving only 10% leads webhook.
it's resolved i think on 26 jul, have you guys checked it?
Same issue here, only with IG platform so far.
it's resolved i think on 26 jul, have you guys checked it?
Same issue here..
it's resolved i think on 26 jul, have you guys checked it?
Same here. Has anybody of Meta working in this bug?
it's resolved i think on 26 jul, have you guys checked it?
Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.
many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?
it's resolved i think on 26 jul, have you guys checked it?
Same problem here. After 10th July, IG leads have not triggered any webhook calls.
it's resolved i think on 26 jul, have you guys checked it?
Same problem here. In our case it has only affected IG leads. We are receiving none of them via webhook.
it's resolved i think on 26 jul, have you guys checked it?
We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.
many have reported the issue but I don;t think I have read any proper response from Meta Team, what about you?
it's resolved i think on 26 jul, have you guys checked it?