The entity backed by id (...) cannot be seen by the viewer (...) UNKNOWN_REASON
1

I have started a Facebook ad for my real estate sale via my cell phone (3 euro per day). Unfortunately, I cannot change the age in the Ads Manager and get the following error message:

“The entity backed by id (...) cannot be seen by the viewer (...) UNKNOWN_REASON”

I have already tried: Disconnected and reconnected Instagram Created a business portfolio

I found this link https://developers.facebook.com/community/threads/573530553590057/ but it didn't help me either. I'm an absolute beginner. Without any changes, I can start the campaign normally, but as soon as I make a change, I get the error message

Rene
Asked about 3 months ago
Selected Answer
1

https://www.facebook.com/business/help/2220749868045706 I am 99 % sure that this is the reason. Real estate, financial products and job offers are special categories called special ads category. Because of discrimination you are not allowed to target a specific age etc... if this had been written as an error code it would have saved me hours of trouble.

September 23 at 12:41 AM
Rene