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This is whatsapp business id i am using this to send single text message and getting success but not receiving message.
but when i trying to send template message its working and i am receiving but not working in individual type message. Please help me to get out of this problem
this is payload { "messaging_product": "whatsapp", "recipient_type": "individual", "to": "919803342943", "type": "text", "text": { "body": "As requested, here's the link to our latest product" } }
I'm having the same problem, if you find anything out please share.
You can only send regular messages to users once they have opened a Customer Service Window with you (by sending you a message). Check your Webhook server, as you are likely to have received error webhooks indicating your message was not delivered due to this.
Here's more information about how this works: https://developers.facebook.com/docs/whatsapp/pricing/#service-conversations
The only type of messages you can send to users outside of the Customer Service Windows are template messages.
So can i send image and video in template message?
Yes, you can create templates that have images or videos.
I'd suggest reviewing these docs: https://developers.facebook.com/docs/whatsapp/business-management-api/message-templates
https://developers.facebook.com/docs/graph-api/reference/whats-app-business-account/message_templates