Partial Outageshare-external
Issue with "Purchase" Event Not Automatically Logged on iOS & Android
1

Currently, we are unable to see the "Purchase" event being logged for Android in the Meta Events Manager. For iOS, the logging stopped after November 14. We have already checked the developer backend and confirmed that the "Automatically Log In-App Events" setting is enabled.

Could you help us understand the possible reasons for this issue?

Additionally, while trying to troubleshoot, we came across documentation stating: "The Android SDK currently supports Google Play Billing Library v2 and v3. For Google Play Billing Library v4, you must manually log in-app purchase events."

We are using the latest Google Play Billing Library version 7.0.0 (released on May 14, 2024). Does this version support automatic event logging?

Thank you for your assistance!

Haruka Wei
Asked 2 hours ago