URGENT: Unlisted Error subcode and message returned
1

Calling url = f"https://graph.facebook.com/v15.0/me/messages?access_token={page_access_token}" api is returning error message: '{"error":{"message":"(#100) The thread owner has archived or deleted this conversation, or the thread does not exist.","type":"OAuthException","code":100,"error_subcode":2534001,"fbtrace_id":"AZU28BfU2dsfrT8tge0kugc"}}'

It was working fine befor 15th June 2024 and stopped working after that. The pages that were live, getting the messages sent from our app, the sending stopped working with the error message as above. But with some of our internal pages its working fine. One of our speculation is that we completed "Submit Data Use Checkup" Required Action on 17th June which was maybe expired before that. But still can't come up with the exact reason as the error message is totally un-leading (No Thread has been deleted and no conversation has been deleted/archived)

Ankur
Asked about 3 months ago