Cannot get username in COMMENTS
23

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

駒板 充
已發問 約 4 個月前
駒板 充

Some tokens could fech username and some could not, but they had the same permissions

8月28日下午9:31
已選擇的回答
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
10月6日下午12:39
Olek
3

Same issue here

9月18日上午9:46
Angelo
6

We are having the same issue.

8月29日下午11:33
WooYong Kim
6

Same issue here

9月12日下午12:55
Jandeilson
6

Same issue here

9月13日上午5:28
Rafael
7

We are having the same issue

8月30日上午6:14
Testy
7

The same issue here

9月2日上午3:04
Konrad
7

We are having the same issue too.

9月4日上午6:29
Sother
7

Same issue here.

9月4日上午6:36
Jason
7

We are having the same issue, is this a bug?

9月7日上午6:16
Dev
Konrad

It looks like that.

9月10日上午4:24
7

Same issue here!

9月12日上午12:57
Reşit
7

Same issue here!

9月12日下午12:44
Nando
7

Same issue here

9月12日下午1:07
Isabela
7

Same issue here

9月12日下午1:31
Guilermo
8

We are having the same issue.

8月30日上午12:40
Chris Lin
9

We are having the same issue.

8月30日上午6:13
Tom
10

We are having the same issue.

8月29日上午12:23
Koen
11

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

8月29日上午12:47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

8月29日下午12:30