Cannot get username in COMMENTS
23

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

駒板 充
已發問 約 4 個月前
駒板 充

Some tokens could fech username and some could not, but they had the same permissions

8月28日 21:31
已選擇的答案
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
10月6日 12:39
Olek
3

Same issue here

9月18日 09:46
Angelo
6

We are having the same issue.

8月29日 23:33
WooYong Kim
6

Same issue here

9月12日 12:55
Jandeilson
6

Same issue here

9月13日 05:28
Rafael
7

We are having the same issue

8月30日 06:14
Testy
7

The same issue here

9月2日 03:04
Konrad
7

We are having the same issue too.

9月4日 06:29
Sother
7

Same issue here.

9月4日 06:36
Jason
7

We are having the same issue, is this a bug?

9月7日 06:16
Dev
Konrad

It looks like that.

9月10日 04:24
7

Same issue here!

9月12日 00:57
Reşit
7

Same issue here!

9月12日 12:44
Nando
7

Same issue here

9月12日 13:07
Isabela
7

Same issue here

9月12日 13:31
Guilermo
8

We are having the same issue.

8月30日 00:40
Chris Lin
9

We are having the same issue.

8月30日 06:13
Tom
10

We are having the same issue.

8月29日 00:23
Koen
11

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

8月29日 00:47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

8月29日 12:30