Cannot get username in COMMENTS
22

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

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Some tokens could fech username and some could not, but they had the same permissions

28 de agosto às 21:31
Resposta selecionada
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
6 de outubro às 12:39
Olek
3

Same issue here

18 de setembro às 09:46
Angelo
6

We are having the same issue.

29 de agosto às 23:33
WooYong Kim
6

Same issue here

12 de setembro às 12:55
Jandeilson
6

Same issue here

13 de setembro às 05:28
Rafael
7

We are having the same issue

30 de agosto às 06:14
Testy
7

The same issue here

2 de setembro às 03:04
Konrad
7

We are having the same issue too.

4 de setembro às 06:29
Sother
7

Same issue here.

4 de setembro às 06:36
Jason
7

We are having the same issue, is this a bug?

7 de setembro às 06:16
Dev
Konrad

It looks like that.

10 de setembro às 04:24
7

Same issue here!

12 de setembro às 00:57
Reşit
7

Same issue here!

12 de setembro às 12:44
Nando
7

Same issue here

12 de setembro às 13:07
Isabela
7

Same issue here

12 de setembro às 13:31
Guilermo
8

We are having the same issue.

30 de agosto às 00:40
Chris Lin
9

We are having the same issue.

29 de agosto às 00:23
Koen
9

We are having the same issue.

30 de agosto às 06:13
Tom
10

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

29 de agosto às 00:47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

29 de agosto às 12:30