Cannot get username in COMMENTS
22

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

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Some tokens could fech username and some could not, but they had the same permissions

8월 28일 오후 9:31
선택한 답변
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
10월 6일 오후 12:39
Olek
3

Same issue here

9월 18일 오전 9:46
Angelo
6

We are having the same issue.

8월 29일 오후 11:33
WooYong Kim
6

Same issue here

9월 12일 오후 12:55
Jandeilson
6

Same issue here

9월 13일 오전 5:28
Rafael
7

We are having the same issue

8월 30일 오전 6:14
Testy
7

The same issue here

9월 2일 오전 3:04
Konrad
7

We are having the same issue too.

9월 4일 오전 6:29
Sother
7

Same issue here.

9월 4일 오전 6:36
Jason
7

We are having the same issue, is this a bug?

9월 7일 오전 6:16
Dev
Konrad

It looks like that.

9월 10일 오전 4:24
7

Same issue here!

9월 12일 오전 12:57
Reşit
7

Same issue here!

9월 12일 오후 12:44
Nando
7

Same issue here

9월 12일 오후 1:07
Isabela
7

Same issue here

9월 12일 오후 1:31
Guilermo
8

We are having the same issue.

8월 30일 오전 12:40
Chris Lin
9

We are having the same issue.

8월 29일 오전 12:23
Koen
9

We are having the same issue.

8월 30일 오전 6:13
Tom
10

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

8월 29일 오전 12:47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

8월 29일 오후 12:30