Cannot get username in COMMENTS
23

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

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Some tokens could fech username and some could not, but they had the same permissions

28 Agustus pukul 21.31
Jawaban yang Dipilih
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
6 Oktober pukul 12.39
Olek
3

Same issue here

18 September pukul 09.46
Angelo
6

We are having the same issue.

29 Agustus pukul 23.33
WooYong Kim
6

Same issue here

12 September pukul 12.55
Jandeilson
6

Same issue here

13 September pukul 05.28
Rafael
7

We are having the same issue

30 Agustus pukul 06.14
Testy
7

The same issue here

2 September pukul 03.04
Konrad
7

We are having the same issue too.

4 September pukul 06.29
Sother
7

Same issue here.

4 September pukul 06.36
Jason
7

We are having the same issue, is this a bug?

7 September pukul 06.16
Dev
Konrad

It looks like that.

10 September pukul 04.24
7

Same issue here!

12 September pukul 00.57
Reşit
7

Same issue here!

12 September pukul 12.44
Nando
7

Same issue here

12 September pukul 13.07
Isabela
7

Same issue here

12 September pukul 13.31
Guilermo
8

We are having the same issue.

30 Agustus pukul 00.40
Chris Lin
9

We are having the same issue.

30 Agustus pukul 06.13
Tom
10

We are having the same issue.

29 Agustus pukul 00.23
Koen
11

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

29 Agustus pukul 00.47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

29 Agustus pukul 12.30