Cannot get username in COMMENTS
23

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

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Posée il y a environ 4 mois
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Some tokens could fech username and some could not, but they had the same permissions

28 août, 21:31
Réponse sélectionnée
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
6 octobre, 12:39
Olek
3

Same issue here

18 septembre, 09:46
Angelo
6

We are having the same issue.

29 août, 23:33
WooYong Kim
6

Same issue here

12 septembre, 12:55
Jandeilson
6

Same issue here

13 septembre, 05:28
Rafael
7

We are having the same issue

30 août, 06:14
Testy
7

The same issue here

2 septembre, 03:04
Konrad
7

We are having the same issue too.

4 septembre, 06:29
Sother
7

Same issue here.

4 septembre, 06:36
Jason
7

We are having the same issue, is this a bug?

7 septembre, 06:16
Dev
Konrad

It looks like that.

10 septembre, 04:24
7

Same issue here!

12 septembre, 00:57
Reşit
7

Same issue here!

12 septembre, 12:44
Nando
7

Same issue here

12 septembre, 13:07
Isabela
7

Same issue here

12 septembre, 13:31
Guilermo
8

We are having the same issue.

30 août, 00:40
Chris Lin
9

We are having the same issue.

30 août, 06:13
Tom
10

We are having the same issue.

29 août, 00:23
Koen
11

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

29 août, 00:47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

29 août, 12:30