Cannot get username in COMMENTS
23

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

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Pregunta realizada hace aproximadamente 4 meses
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Some tokens could fech username and some could not, but they had the same permissions

28 de agosto a las 9:31 p. m.
Respuesta seleccionada
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
6 de octubre a las 12:39 p. m.
Olek
3

Same issue here

18 de septiembre a las 9:46 a. m.
Angelo
6

We are having the same issue.

29 de agosto a las 11:33 p. m.
WooYong Kim
6

Same issue here

12 de septiembre a las 12:55 p. m.
Jandeilson
6

Same issue here

13 de septiembre a las 5:28 a. m.
Rafael
7

We are having the same issue

30 de agosto a las 6:14 a. m.
Testy
7

The same issue here

2 de septiembre a las 3:04 a. m.
Konrad
7

We are having the same issue too.

4 de septiembre a las 6:29 a. m.
Sother
7

Same issue here.

4 de septiembre a las 6:36 a. m.
Jason
7

We are having the same issue, is this a bug?

7 de septiembre a las 6:16 a. m.
Dev
Konrad

It looks like that.

10 de septiembre a las 4:24 a. m.
7

Same issue here!

12 de septiembre a las 12:57 a. m.
Reşit
7

Same issue here!

12 de septiembre a las 12:44 p. m.
Nando
7

Same issue here

12 de septiembre a la 1:07 p. m.
Isabela
7

Same issue here

12 de septiembre a la 1:31 p. m.
Guilermo
8

We are having the same issue.

30 de agosto a las 12:40 a. m.
Chris Lin
9

We are having the same issue.

30 de agosto a las 6:13 a. m.
Tom
10

We are having the same issue.

29 de agosto a las 12:23 a. m.
Koen
11

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

29 de agosto a las 12:47 a. m.
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

29 de agosto a las 12:30 p. m.