Cannot get username in COMMENTS
23

I've been using the Instagram Graph API to fetch comments, but recently (since 8/28) the username field is no longer being returned in the response. I'm using Facebook Login for Business with the following permissions: instagram_basic, instagram_manage_comments, pages_read_engagement, pages_show_list. Any suggestions?

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

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Some tokens could fech username and some could not, but they had the same permissions

28. August um 21:31
Ausgewählte Antwort
1

Same here. Only ig post owner's username is returned. If I add the from it returns this error

"error": {
        "message": "Permissions error",
        "type": "IGApiException",
        "code": 200,
        "fbtrace_id": "ApjvFVTzCf_sRANvaepomxC"
}
6. Oktober um 12:39
Olek
3

Same issue here

18. September um 09:46
Angelo
6

We are having the same issue.

29. August um 23:33
WooYong Kim
6

Same issue here

12. September um 12:55
Jandeilson
6

Same issue here

13. September um 05:28
Rafael
7

We are having the same issue

30. August um 06:14
Testy
7

The same issue here

2. September um 03:04
Konrad
7

We are having the same issue too.

4. September um 06:29
Sother
7

Same issue here.

4. September um 06:36
Jason
7

We are having the same issue, is this a bug?

7. September um 06:16
Dev
Konrad

It looks like that.

10. September um 04:24
7

Same issue here!

12. September um 00:57
Reşit
7

Same issue here!

12. September um 12:44
Nando
7

Same issue here

12. September um 13:07
Isabela
7

Same issue here

12. September um 13:31
Guilermo
8

We are having the same issue.

30. August um 00:40
Chris Lin
9

We are having the same issue.

30. August um 06:13
Tom
10

We are having the same issue.

29. August um 00:23
Koen
11

"Starting August 27, 2024, the instagram_manage_comments permission (if your app uses Facebook login) and instagram_business_manage_comments permission (if your app uses Instagram login) will be required to access the username field of an Instagram user who commented on media of an app user's Instagram professional account." it seems to be related to this, not sure why it's not in the changelog.

29. August um 00:47
Koen
Aleksandr

We have checked permissions. And we have instagram_mange_comments permission, but we can't get username for @mentions in comments. Yesterday it worked.

29. August um 12:30