We are experiencing a critical issue with our WhatsApp Business Account. Certain templates, such as "branches • Arabic" (Template ID: 3585050525157811), are taking nearly a minute to be sent to any recipient. This delay is consistent and seems to originate from WhatsApp.

Details:

The delay affects specific templates, not our network or API implementation. Example Template: "branches • Arabic" (Template ID: 3585050525157811) The delay occurs with all recipient numbers. We urgently request your investigation into this issue as it significantly impacts our business operations.

Thank you for your prompt attention