Product sets not appearing on whatsapp catalog
3

I am using the WhatsApp Business platform and have created a catalog using Commerce Manager, which is connected to my WhatsApp Business Account. I have successfully created sets/collections in my catalog using the documentation provided, but I do not see an option to 'publish' these changes so that they appear on WhatsApp.

How can we create and publish sets for WhatsApp? Additionally, the publish_to_shops function requires shop IDs. Where can I find a shop ID for my WhatsApp catalog, as the WhatsApp Business Account (WABA) ID does not seem to be considered a shop ID?

How can we create categories on the WhatsApp catalog using the WhatsApp Business API?

Pedro Pablo
Asked about 7 months ago
Selected Answer
1

same issue, any updates?

October 24 at 5:24 AM
Yousef
Iván

Any solution Yousef?

November 20 at 6:24 AM
1

Same issue 🙁, please help!

November 18 at 6:05 AM
Uri
1

Same issue. I'm losing clients because of this.

December 19 at 8:48 AM
Fran