- Community
- Question
Hello,
I met all requirements to become a tech provider, was granted the following permissions: whatsapp_business_management, whatsapp_business_messaging, but I still can't fully onboard clients. At the end of the WhatsApp embedded signup flow, I see that everything is validated and that I should be able to communicate on behalf on my client.
However, when I go WhatsApp phone numbers in my business manager, I can see that the waba linked to my business has "unavailable" phone number. It's said that I should download the certificate, but I can't download it, instead I have this message: The certificate is not available for your business. Only the business solution provider who manages integration with the WhatsApp Business Platform will be able to download the certificate.
I also see that I am unable to send message to this phone number on WhatsApp.
Am I missing something?
In the end I found the solution by myself :> Here is what you need to do: https://developers.facebook.com/docs/whatsapp/cloud-api/reference/registration/
Perform these steps https://developers.facebook.com/docs/whatsapp/embedded-signup/embed-the-flow#after-business-completes-signup-flow it will start working
Abhishek, Thank you for the link.
For me, the webhook works only for the TEST number provided by Meta. It never gets called for an external number connected using the steps in the doc (including phone number registration and subscribing for webhook notifications.
Have you deal anything like that before?