Messenger Chatbot quickreplies are not appearing on android but does on windows browser
6

I have this issue for a long time and I thought it might be at my end but it is not. I have the latest android messenger app and when I open a chatbot with quick replies it appears as it suppose to on windows web browser but on my android messenger app is not appearing or after I close the app after some minutes and open it again sometimes the quick replies appears.

Christopher
Asked about 7 months ago
RJ

This bug hasn't been resolved yet. Any update?

September 1 at 10:58 PM
Selected Answer
1

Oh God! I thought I only experienced this problem on my end. But hoping this would resolve. It actually affects the User Experience.

August 24 at 11:12 AM
RJ
1

Still no update.

September 16 at 5:49 AM
RJ
2

If anybody can open a ticket for the bug that could be good because somehow I can't it does not give me the access to do it it keep sending me here to the community threads and it looks like the developers do not see nothing here.

June 7 at 12:38 PM
Christopher
2

Is anyobdy having the same issues looks like I do get quickreplies with the keyboard open but need to test more to be sure

July 5 at 5:52 PM
Christopher
6

Same here! Quick Reply buttons do not appear when the keyboard is open. This bug is only on Android

May 24 at 12:42 AM
Kamil
Christopher

thanks I did not know it was not appearing when the keyboard is open. I tried it you are correct .When keyboard is open QuickReply buttons do not appear.

May 24 at 9:47 AM
Kamil

Hey Christopher, does problem still exist ? Did you open bug ticket ?

June 4 at 2:07 AM
Tato

We are also experiencing this issue. QuickReply buttons are not visible on Android unless the user exits the chat and reopens it.

June 4 at 4:43 AM
Kamil

Yup, excactly, I will open bug report today

June 4 at 6:52 AM
Christopher

I can not open a ticket when I choose is about quickreplies it send me here to developers community . Its frustrating

June 4 at 9:10 AM