About sending and receiving DMs on Instagram.
2

Hi, I've a question about the following specifications.

For Instagram Messaging If an Instagram Professional account sends and receives more than 72,000 messages, new messages will not be displayed in the Instagram Inbox and your Instagram Professional account cannot send new messages until the message volume decreases.professional account.

https://developers.facebook.com/docs/messenger-platform/overview

Is there any way to reduce the number of messages other than manually deleting them when the inbox reaches its limit? Is there a way to delete them via an API, or do past DMs get deleted over time?

Please, someone tell me. Thanks.

広瀬康一
Asked about a month ago
Truong

I have the same question

September 26 at 11:41 PM