Hi all!

My App review is not approved and want to get more info from the live agent through the Messenger button on Review page(Facebook App Review Support). It says - You can also type "agent" anytime to connect with a human. But when I send "agent" or event something else that the Bot is supposed to understand, it replies I'm sorry, I don't understand that request.
How can I reach a live agent regarding my App Review Result ? Do you have email or something else?