Large discrepancy in Installs Between Appsflyer & Meta
1

Hi,

I'm hoping the community can help me resolve the discrepancy I'm seeing between Appsflyer and Meta installs. The discrepancy is 50% and larger on some days. I don't think that cross attribution could cause this large of a discrepancy. Has anyone experienced and resolved this or at least shrunk the discrepancy? We previously were integrated with Adjust. Is it possible that this is causing a miscount? I've paused the integration on Adjust but maybe I need to disconnect on FB as well.

Any help is greatly appreciated!

Karin
Enviada há cerca de 7 meses
Resposta selecionada
1

Hi Karin,

You may find this support page from AppsFlyer helpful: https://support.appsflyer.com/hc/en-us/articles/4410481130641-Meta-ads-discrepancies?query=discrepancies

If not, feel free to open a support ticket at [...] and include: - Company name - Email that's attached to the account - App id - Campaign dates - How many installs do you see on Meta (a screenshot would be even better).

I hope that helps!

3 de abril às 03:43
Dani