Partial Outageshare-external
Why did I encounter this error "(#9010) No matching Instagram user"
3

When I called https://graph.facebook.com/v18.0/3631082880476288?access_token={MyInstagramAccessToken}

I got👇

{
    "error": {
        "message": "(#9010) No matching Instagram user",
        "type": "OAuthException",
        "code": 9010,
        "fbtrace_id": "AxsYuwkUpNrcFfveRwoU3vl"
    }
}
Jile
Asked about 4 months ago
Selected Answer
2

When I called https://graph.facebook.com/v18.0/7463056520431648?access_token={xxx} via Postman, I can got user info. However, our app got this error (#9010) No matching Instagram user.

Anyone can help?

July 22 at 6:26 PM
Jile
David

Please were you able to understand what's going on?

I'm getting that error for "some" Instagram Users; but not all.

August 7 at 7:59 PM
Vivekananthan

I've this error for quite few months and it affects few users...

Not sure what's the root cause of this error.

Can someone in FB team can respond on how to resolve this?

Thx

August 12 at 5:38 AM
Лев

The same error, why this is happeing with few users?

August 30 at 1:22 AM