- Community
- Question
Recently, my account was restricted its access to advertising. Just today, I got the message saying "After a requested review of your Facebook account, we determined that access to advertising was incorrectly restricted. Your ads, personal ad accounts and other affected advertising assets will return to their previous status. We apologize for the inconvenience." Despite this, my account seems to have the same restrictions to advertising, with a popup coming up saying, "Your account is restricted right now. You have been temporarily blocked from performing this action.". Why would this be?
Yes, it takes some time. Go to Business Information Check it for repair https://business.facebook.com/settings/info?business_id= You can also contact the support team via the link Explaining the reason for the delay in response https://www.facebook.com/business-support-home/
Thank you for your response. How could I check it for repair? It still seems that my access to advertising is restricted. I tried to contact support, but I got a message saying "No account or asset issues" under "Outstanding" and "Resolved". This is quite weird because this should've counted as an account issue. So since I cannot contact support, i'm still not sure what to do.
You can access the link https://www.facebook.com/business-support-home after that You can contact a support professional if you are still having trouble with your accounts Then view your advertising accounts https://www.facebook.com/business-support-home/?landing_page=overview&source=link The problem appears If you do not find any problem, contact support and explain to them With pictures
Thank you. No problems appear when I click on that first link. I have tried to find a support email or somewhere where I could contact support but I had no luck. Do you know of somewhere I can contact support?