- 社群
- 問題
All accounts connected to our App are missing stories impressions metric from Instagram webhook. I attach some responses i get from all accounts:
{"value": {"media_id": "mediaId", "impressions": 0, "reach": 20140, "taps_forward": 20460, "taps_back": 1559, "exits": 4290, "replies": 0}, "field": "story_insights"}
{"value": {"media_id": "mediaId", "impressions": 0, "reach": 381, "taps_forward": 300, "taps_back": 11, "exits": 53, "replies": 0}, "field": "story_insights"}
{"value": {"media_id": "mediaId", "impressions": 0, "reach": 43, "taps_forward": 38, "taps_back": 5, "exits": 2, "replies": 0}, "field": "story_insights"}
What could be happening? Regards, David.
I am experiencing the same issue, impressions are available when querying the API for an "alive" story, while the webhook when the 24 hours have passed always returns 0 impressions
Meta fixed this issue last week. It should be working now
Experiencing the exact same thing!
Same here.
We have been experiencing the same issue for a few weeks now, we have tried all available API versions but no luck