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All Facebook Canvas / Legacy games seem to be down
10

All players using the Facebook Canvas version of our app are receiving the following message:

Jimmy's Cartel Poker is unavailable Sorry, this game can't be played right now.

Seems to show up on other Canvas games I've tried too.

Unable to create any bug reports in the Support page.

Can anyone help here?

Thank you.

Jon
已發問 約 4 個月前
Daisy Zhang

For us too

7月25日下午5:50
已選擇的回答
1

We having same problem...all webapps seems down

7月25日下午6:27
Cayetano
2

We are facing the same issue, noticed some games still working.

7月25日下午6:46
Diego
2

the app shows if u own the app (or a tester user)...but it doesn't show to the other ppl...it also doesn't allow new users to join the app..only existing users can reach the canvas...to later show the "Sorry, this game can't be played right now."

7月25日下午6:58
Cayetano
2

our games are also affected

7月25日下午7:36
Alexander
2

Same here.

7月25日下午8:33
Minho
2

seems it's working now...but i noticed that we can't login to any of ur web apps...so it's like they removed the ability to join new web apps.

7月25日下午9:04
Cayetano
2

Are we good now?

7月26日上午12:29
Rami
Cayetano

Yeah

7月26日上午1:47
3

We are have the same issue all our players getting this error

Sorry, this game can't be played right now.

7月25日下午5:54
Rami
3

How does one get the attention of the Facebook support team nowadays?

7月25日下午6:03
Jon
Rami

They don't care much about canvas games anymore. Tagging Mark Zuckerberg, and sacrificing a Wi-Fi router under a full moon!

7月25日下午6:45
3

Same Issue with our Canvas apps as well. Players are not able to load the game and we are losing revenue. Requesting Meta team to check it ASAP.

7月25日下午6:42
Manasa
3

I think we need bring this up to the report section, the developer will not see the community threads

7月25日下午6:50
Darwin
Jon

It won't let me create a new Bug in the report section at all. Can you do it, does it work for you?

7月25日下午9:40