- Community
- Question
All players using the Facebook Canvas version of our app are receiving the following message:
Jimmy's Cartel Poker is unavailable Sorry, this game can't be played right now.
Seems to show up on other Canvas games I've tried too.
Unable to create any bug reports in the Support page.
Can anyone help here?
Thank you.
For us too
We having same problem...all webapps seems down
We are facing the same issue, noticed some games still working.
the app shows if u own the app (or a tester user)...but it doesn't show to the other ppl...it also doesn't allow new users to join the app..only existing users can reach the canvas...to later show the "Sorry, this game can't be played right now."
our games are also affected
Same here.
seems it's working now...but i noticed that we can't login to any of ur web apps...so it's like they removed the ability to join new web apps.
Are we good now?
Yeah
We are have the same issue all our players getting this error
Sorry, this game can't be played right now.
How does one get the attention of the Facebook support team nowadays?
They don't care much about canvas games anymore. Tagging Mark Zuckerberg, and sacrificing a Wi-Fi router under a full moon!
Same Issue with our Canvas apps as well. Players are not able to load the game and we are losing revenue. Requesting Meta team to check it ASAP.
I think we need bring this up to the report section, the developer will not see the community threads
It won't let me create a new Bug in the report section at all. Can you do it, does it work for you?