Getting "User consent is required to access user profile" for users who have directly messaged a business
4

We are receiving the "User consent is required to access user profile" for users who are directly messaging a business.

As an example, using a webhook for the incoming message:

 {
    "object": "instagram",
    "entry": [
      {
        "time": 1710698073629,
        "id": "17841401619523691",
        "messaging": [
          {
            "sender": {
              "id": "7258088794280671"
            },
            "recipient": {
              "id": "17841401619523691"
            },
            "timestamp": 1710698073342,
            "message": {
              "mid": "REDACTED",
              "text": "Kit"
            }
          }
        ]
      }
    ]
  }

Making a request to:

https://graph.facebook.com/v19.07258088794280671?access_token={PAGE_TOKEN}

s returning the error

Bob
Pregunta realizada hace aproximadamente 9 meses
Quvonchbek

Same issue with me, did you fixed?

9 de abril a las 6:13 a. m.