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/comments response with error 368 subcode 1404006 "A security check is required to proceed."

Hi, guys

The problem has occurred today. We got error 368, error_subcode 1404006, "A security check is required to proceed." when sending POST request to /comments endpoints.

There's nothing wrong with the API token.

I've found that error 368 means Temporarily blocked for policies violations, but 1404006 is undocumented, so we couldn't pinpoint the source of the proplem here. https://developers.facebook.com/docs/graph-api/guides/error-handling

Is there any way I could get more information regarding the matter? This is affecting our client's business right now

Thank you in advance.

Graph API

Wichai

Enviada hace 4 meses aproximadamente

Felipe

any answer for this error? Maybe we are having problems with a client who tries to respond to a comment, what is the recommendation?

15 de julio a las 13:42

Bhagyashree

We are facing similar issue, where our customers are not able to add a reply to the comment. Getting same error 'A security check is required to proceed. (code 368, subcode 1404006) '. Do we have any solution to this issue ?

29 de julio a las 4:40

Respuesta seleccionada

I'm getting this by just trying to follow a public figures page.

26 de agosto a las 18:06

Randall

Hello, our customers are facing the same issue. Is there any solution for this?

13 de sep. a las 4:22

Jacek