Graph api retrieval of leads is not working - 개발자 커뮤니티 포럼

커뮤니티
질문

Graph api retrieval of leads is not working

{ "error": { "message": "Unsupported get request. Object with ID '1204300460843645' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api", "type": "GraphMethodException", "code": 100, "error_subcode": 33, "fbtrace_id": "AoWfueeBsPuXvsqQm7zi7uk" } }

Graph API

Rachit

질문함 약 2개월 전

Shiven

Facing the same issue today,

{:error=>{:message=>"Unsupported get request. Object with ID 'XXX' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api", :type=>"GraphMethodException", :code=>100, :error_subcode=>33, :fbtrace_id=>"A32MkzFbKVAnvll3KYkHrUn"}}

Weirdly app was able to capture few leads and as I see the lead count is higher than the number of leads when I try to download the csv.

9월 12일 오전 3:58

Bart

Created this bug ticket for this issue https://developers.facebook.com/support/bugs/1032646768505257/

9월 12일 오전 6:50

Juan Pablo

same issue in Argentina

9월 12일 오전 10:50

Wesley

Hello everyone,

We are once again experiencing issues with the leadgen API. This is the third time just this semester, and Meta takes WEEKS to resolve a critical problem. We urgently request the highest priority on this matter.

If you need any assistance or testing, the entire community is available to help.

9월 12일 오전 11:11

선택한 답변

Hello, we have the same problem with the service https://graph.facebook.com/me?fields=id,first_name,last_name,email,picture,name&access_token, the service does not return me the leads with the information.

9월 12일 오전 8:46

Sincosoft

10 hours and no changes

9월 12일 오전 9:44

Luan Gomes

Facing same issue since more than 15hrs now

9월 12일 오전 9:57

Chintan

Alec

Just noticed same is happening to me, started Sep 11, 11:05 PM EST and every retrieval attempt since has failed.

9월 12일 오전 10:45

Same issue more than 6 hours

9월 12일 오전 11:21

Юрий

same here, but i have a way to retrieve the info,,, if someone needs it.

9월 12일 오후 2:25

Jaime

We have the same problem with many connections. The error does not appear consistently. Some requests related to the same connection and lead form may succeed, while others do not.

9월 12일 오전 6:58

Alexander

Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

9월 12일 오전 5:20

Claire

Fabian

We have the same issue in Germany. We get leads via webhook and I cant retrieve the data. Also my make.com back automation does not fetch leads. I am having the issue randomly, could not find a pattern of which lead IDs I can get via https://graph.facebook.com/v19.0/{{Lead ID}} and which not.

9월 12일 오전 5:37