- Comunidad
- Pregunta
{ "error": { "message": "Unsupported get request. Object with ID '1204300460843645' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api", "type": "GraphMethodException", "code": 100, "error_subcode": 33, "fbtrace_id": "AoWfueeBsPuXvsqQm7zi7uk" } }
Facing the same issue today,
{:error=>{:message=>"Unsupported get request. Object with ID 'XXX' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api", :type=>"GraphMethodException", :code=>100, :error_subcode=>33, :fbtrace_id=>"A32MkzFbKVAnvll3KYkHrUn"}}
Weirdly app was able to capture few leads and as I see the lead count is higher than the number of leads when I try to download the csv.
Created this bug ticket for this issue https://developers.facebook.com/support/bugs/1032646768505257/
same issue in Argentina
Hello everyone,
We are once again experiencing issues with the leadgen API. This is the third time just this semester, and Meta takes WEEKS to resolve a critical problem. We urgently request the highest priority on this matter.
If you need any assistance or testing, the entire community is available to help.
Hello, we have the same problem with the service https://graph.facebook.com/me?fields=id,first_name,last_name,email,picture,name&access_token, the service does not return me the leads with the information.
10 hours and no changes
Facing same issue since more than 15hrs now
Just noticed same is happening to me, started Sep 11, 11:05 PM EST and every retrieval attempt since has failed.
Same issue more than 6 hours
same here, but i have a way to retrieve the info,,, if someone needs it.
We have the same problem with many connections. The error does not appear consistently. Some requests related to the same connection and lead form may succeed, while others do not.
Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.
We have the same issue in Germany. We get leads via webhook and I cant retrieve the data. Also my make.com back automation does not fetch leads. I am having the issue randomly, could not find a pattern of which lead IDs I can get via https://graph.facebook.com/v19.0/{{Lead ID}} and which not.
same issue also in italy.
the same problem in Brazil
We are also experiencing the same issue in Egypt
Same issue here in Brazil. I use webhooks via make and I'm getting this message since 00:30 local time
We are also experiencing the same issue in Colombia