Why i'm getting (#10) This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature even after have pages_read_engagement while fetching post commets and shares
2

We're encountering an authorization issue when trying to retrieve post engagement data (shares and comments) for one of our customers. Our application has the pages_read_engagement permission, which should be sufficient, but the API still returns a "(#10)" error message.

The error message suggests we might need the 'pages_read_engagement' permission or the 'Page Public Content Access' feature. However, we've verified that the permission is already enabled for the specific page.

Benitta
Pregunta realizada hace aproximadamente 5 meses
Respuesta seleccionada
1

Looks like you are using a user token

29 de mayo a las 3:09 a. m.
Lars
Benitta

We are using page access token. Facing this issue for one particular customer only

29 de mayo a las 11:42 a. m.