Can not submit requested informations to remove restrictions
18

Hi, my app is limited due to Platform Term 7.a - Provide required information error but I can not upload the requested file.

Even when providing a video, the "This is a required question. Please upload a file to continue." error label is displayed and submit is disabled.

Users are not able to signin using social login right now. Please help !

Romain
Asked about 5 months ago
Colin

We are also experiencing a similar issue. When we click to respond, the selection resets. Debugger shows the following error:

ErrorUtils caught an error:

GraphQL server responded with error 1675030: Error performing query. [Caught in: GraphQL server responded with error 1675030: Error performing query. ]

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. errorListener @ JS2LsxE-gw3.js?_nc_x=fU9RJf4-eOj:64

December 11 at 7:05 AM
Jakub

duplicate of this one, https://developers.facebook.com/community/threads/751878546958874/ please vote to get it solved, users are blocked to log in

December 11 at 7:11 AM
Joanne

Happening to me too.

December 11 at 9:26 AM
Tim

We are experiencing the same issue

December 12 at 1:03 PM
Selected Answer
1

I was now able to doo submission, seems like it's fixed

December 13 at 3:15 AM
Jakub
2

Based on my own submission, seems the issue has been resolved as of now. I can submit the form already.

December 13 at 2:09 AM
Dimas
5

Same here!!! Our users are blocked also.

December 12 at 5:29 AM
Jose Luis