Unable to get multiple media captions for IG Stories
1

A follow up to what was supposed to be fully fixed in this bug request https://developers.facebook.com/support/bugs/290831057372181/. While we are able to get singular captions from IG Stories, we are now running into issues where we are not able to get any caption data when there are multiple captions in an IG story.

Anyone else have this issue or can someone from Meta please provide a follow up?

Edward
已發問 約 4 個月前
Edward

@meta This is directly impacting our business. Can someone from Meta provide a follow up? Screenshots of posts and additional information can be provided upon request (since I can't post anything else here)

8月20日下午12:10
Edward

This issue is still persisting. Can someone from Meta provide some insight? This is greatly impacting our business

8月28日下午2:32
David

We're still having clients reporting this issue, this is still outstanding

9月3日上午10:12
David

We're still looking for information around this issue

9月6日上午8:51
David

Still hoping for an update on this

9月10日上午11:15