Getting "Generic user error", "code": 135000 from send message WhatsApp cloud API for template messages
2

From last 4 days we are getting the "Generic user error", "code": 135000, from send message WhatsApp cloud API (https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages/) for every template . From last 1 month the same API was working fine, which is using the templates from our WABA template dashboard. We got this issue previously, but at that time after waiting for 2-3 days , the issue fixed on its own. Can I get some help regarding this issue? We cannot send a single template message due to this error

Gurudas
Gefragt vor etwa 3 Monaten
Ausgewählte Antwort
2

We are facing exactly the same error since last 15 days or so, some days api works and some days it just throws Generic user error for all approved templates, only service messages and hello_world template messages are working

3. August um 06:39
Santosh