Whatsapp Embedded Signup cannot authorize
11

This is the error we got after we use this link to authorize our whatsapp account for testing authorization

https://www.facebook.com/v20.0/dialog/oauth?response_type=token&display=popup&client_id=813375437548289&redirect_uri=https%3A%2F%2Fdevelopers.facebook.com%2Ftools%2Fexplorer%2Fcallback&auth_type=rerequest&config_id=890487576457728

It just go white after we select our verified phone number.We tried with different phone numbers . All go white after we verified them. What could be the issue?

```javascript p4ALoIvfokR.js:70 ErrorUtils caught an error:

Invalid stepID provided

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. ```

Yongrui
已發問 約 1 個月前
De

Getting the same error from something that was working perfectly all along :(

10月27日 00:14
M M Mirazul

I'm encountering the same issue; it appears to be a Facebook bug. Please let me know if anyone finds a solution for this.

10月27日 21:52
Take

Meta announced the issue and expect it to be fully resolved within a couple of hours: https://metastatus.com/whatsapp-business-api

Recovering from disruptions: Embedded Signup Oct [...]:01 PM GMT+3 We are recovering from the Embedded Signup issue and expect it to be fully resolved within a couple of hours. Thank you for your patience.

Some disruptions: Embedded Signup Oct 28 2024 2:24 PM GMT+3 We are currently experiencing an increase in errors with the Embedded Signup for WhatsApp Business Account(WABA) creation. Our team is actively working on resolving this issue as a priority. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the problem.

10月28日 08:33
已選擇的答案
1

I am also getting the same error, it started yesterday. Before it was working perfectly fine.

10月26日 21:09
Manish
Ricardo

Same here. It was working, but without any explanation, it stopped working.

10月27日 07:12
San

Same here- friday 24 was working- suddenly this error - How can we contact to meta ? - Will they come back here?

10月27日 08:56
Ricardo

I don't know if it's possible to contact Meta directly. But I've seen in other topics official Meta developers responding and suggesting solutions.

10月27日 17:23
San

I think it´s resolved now - It is working for me now

10月29日 02:34
1

I am also getting same error. If anyone found any solution, please update here

10月27日 03:43
Dhiraj
Ricardo

I'm regularly revisiting this topic waiting for a solution. If I find the solution, I'll post it here immediately.

10月27日 07:14
1

Another similar case, check this topic: https://developers.facebook.com/community/threads/1375786556731748/

10月27日 07:36
Ricardo
1

I am also getting same error

10月27日 07:41
Abbas Eren
1

I'm encountering the same error. If anyone solves it, please post it

10月27日 13:20
Leo
1

I'm having the same issue. This is the worst experience connecting a service I have ever had in 20 years. what a bullshit service

10月28日 06:12
Fineguide
1

I think, issue is resolved now

10月28日 10:40
Manish
Sayantan

Yes, Problem is solved from my side also

10月28日 13:51
2

Same issue here, I am about the throw the towel here, it's been 2 weeks I am wrestling with Embedded sign up, it was supposed to smooth the onboarding of my users, instead I am getting wrecked.

10月26日 14:30
Özgür
Ricardo

I've also been trying for days to successfully build the embedded sign-up but haven't managed yet. I'm feeling exhausted and stressed too, but I won't throw in the towel. When I succeed, I'll try to help you guys here.

10月26日 15:33
2

I am seeing the same error. Nothing changed and all of sudden it happened. (On my test APP)

10月27日 14:12
Robin
Ricardo

In my case, this problem also occurs in my test APP.

10月27日 17:25
M M Mirazul

We are facing the same issue. It's getting blank just after few step and doesn't complete the process. I think it's a bug from Facebook end

10月27日 21:51
Muraduzzaman

Facing the same issue, My customer are not able to connect their WhatsApp number, it's getting blank and error in console. Please fix the issue as soon as possible.

10月28日 00:07
Manish

Still the same issue

10月28日 03:24
Manish

Meta has acknowledged this issue - https://metastatus.com/whatsapp-business-api

10月28日 05:52
2

same error when i select the phone number or add a new one i get a blank page with that error on console.

10月28日 03:50
Daniel
4

I'm getting the same error. If you find a solution, post it here.

https://www.facebook.com/v21.0/dialog/oauth?app_id=1062946508282086&cbt=1729966639773&channel_url=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Dff50bccab67b76846%26domain%3Dprodutivi.com.br%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fprodutivi.com.br%252Fff691f099b43d3632%26relation%3Dopener&client_id=1062946508282086&config_id=1977844512715505&display=popup&domain=produtivi.com.br&e2e=%7B%7D&extras=%7B%22setup%22%3A%7B%7D%2C%22featureType%22%3A%22%22%2C%22sessionInfoVersion%22%3A%222%22%7D&fallback_redirect_uri=https%3A%2F%2Fprodutivi.com.br%2Ffacebook&locale=en_US&logger_id=f11f73b2740dfa655&origin=1&override_default_response_type=true&redirect_uri=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df8755dc4481d70311%26domain%3Dprodutivi.com.br%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fprodutivi.com.br%252Fff691f099b43d3632%26relation%3Dopener%26frame%3Df5e286c46ebe6432c&response_type=code&sdk=joey&version=v21.0

DevTools - Console:

p4ALoIvfokR.js:70 ErrorUtils caught an error:

Invalid stepID provided

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.
10月26日 11:27
Ricardo
Sayantan

Same issue from our side

10月27日 23:01