How do I resolve "Business already linked to Embedded Signup"
9

I had earlier used my account to test embedded signup on a thirdparty system and now I would like to connect it to another thirdparty for which I am developing an app for but I cannot seem to pass this error.

I have deleted it from the previous thirdparty and removed the partner from the whatsapp but I still get this screen everytime I try to test embedded signup with the app.

How do I resolve this so I can test embedded signup?

AJ
Asked about a year ago
Daniel

We are facing the same issue when testing the embedded signup

January 12 at 3:31 AM
Selected Answer
1

Hi AJ, did you got any response on your issue ?

December 21 at 10:26 PM
Rahul
1

I also need help with this. I cannot connect my business account with embedded signup as it says 'Business already linked to Embedded Signup' and remains disabled while selecting in whatsapp embedded signup.

December 26 at 10:42 PM
Ashutosh
1

We have the same issue and there seems to be no documentation on how to remove or resolve this.

January 9 at 6:16 AM
Jeffrey
1

We are currently facing the same issue. We tried uninstalling the app from the business and deleting the "Commercial Integration", but we keep having the same error and can't select the business on the embedded signup.

January 12 at 3:30 AM
Daniel
1

We are currently facing the same issue.

January 19 at 3:57 PM
David
Rahul

Hi as per meta, you can not add a phone number using embedded sign up. You will require a different business account for testing purpose. We got the issue resolve from direct support of meta.

January 19 at 5:41 PM
Kuber

Can you share the solution here?..we are also facing the same issue

March 17 at 8:58 PM