Facebook developer app violation video upload not working, producing error: 1675030, field_exception
12

Description

In our business application we have been asked to upload videos demonstrating the usage of permissions granted through the app. When uploading the files, we face an issue. (All users, including mine, the owner of the whole developer application) This error is received after the upload has been done for an individual item, when running a graphql query.

Request URL

https://developers.facebook.com/api/graphql/

Query:

av=100000352510654&__usid=6-Ts5eexw1433kd3%3APs5ef5z1rwerzt%3A0-As5eexkjfg3ap-RV%3D6%3AF%3D&__user=100000352510654&__a=1&__req=d&__hs=19700.BP%3Adevsite_pkg.2.0..0.0&dpr=2&__ccg=EXCELLENT&__rev=1010319397&__s=5774og%3A6u3tst%3Ayipf7r&__hsi=7310566252741720619&__dyn=7xeUmxa3-Q5E9EdoK2abBAobVo9E4a2i5U4e1Fx-ewSAxa68uxa2e3C2WdwJwCwq82lxaaxG4o2vwho3Ywv9E4WUaVqxN0Cmu3mbx-7U7G78b87C2m3K2y11xnzo1eE4a4o5-1ywa-2l0Fx6ewau1bxq0D8gzE8EhAy88rwzzXwae4UtxK0D888cobEaUiwuU5Wu0FUkyFo158ixe9zUdEGdwzwea0Lo6-1FwLw8O1pwr86C0gi&__csr=&fb_dtsg=NAcN6AMt1QB_TXbLJ3hjNaJJ0Rhc10Ke9TDncEP0FYdZIxt0vaqh7aQ%3A26%3A1696699416&jazoest=25276&lsd=RrGI4Cy7BP0JGMijv20cLt&__bid=10153447914368318&fb_api_caller_class=RelayModern&fb_api_req_friendly_name=FBFormInstanceResponseUpsertMutation&variables=%7B%22input%22%3A%7B%22client_mutation_id%22%3A%221%22%2C%22actor_id%22%3A%22100000352510654%22%2C%22form_instance_id%22%3A%221297707430917272%22%2C%22form_question_id%22%3A%22513232820957855%22%2C%22response_data%22%3A%7B%22file_value%22%3A%7B%22file_handle%22%3A%223%3AZmJfZnVsbF9kYXRhX3BvbGljeS5tcDQ%3D%3AdmlkZW8vbXA0%3AARY-08bX4_YwZgD7ceFgRQN7yiDVNRoftLCbL-Sb8BfYggDi0x6rlV5WKpSdJw204XUqJBQoZMNCnMrfP0kkC22-AMp9jnRq1S7Gg07x3uEkZA%3Ae%3A1702469478%3AARbdF-Y1wZ5x8AtZE1k%22%2C%22file_name%22%3A%22fb_full_data_policy.mp4%22%2C%22file_size%22%3A18911285%2C%22mime_type%22%3A%22video%2Fmp4%22%7D%7D%7D%2C%22instance_id%22%3A%221297707430917272%22%2C%22order_elements_by%22%3A%22ELEMENT_ID_POSITION%22%7D&server_timestamps=true&doc_id=7173537196041057

Response:

{
   "data":{
      "result":null
   },
   "errors":[
      {
         "message":"A server error field_exception occured. Check server logs for details.",
         "severity":"CRITICAL",
         "mids":[
            "9518d2c607e5d46baa4098c5e57f02da"
         ],
         "code":1675030,
         "api_error_code":-1,
         "summary":"Hiba a k\u00e9r\u00e9s v\u00e9grehajt\u00e1sakor",
         "description":"Hiba t\u00f6rt\u00e9nt a k\u00e9r\u00e9s v\u00e9grehajt\u00e1sakor.",
         "description_raw":"Hiba t\u00f6rt\u00e9nt a k\u00e9r\u00e9s v\u00e9grehajt\u00e1sakor.",
         "is_silent":false,
         "is_transient":false,
         "is_not_critical":false,
         "requires_reauth":false,
         "allow_user_retry":false,
         "debug_info":null,
         "query_path":null,
         "fbtrace_id":"GInME13+W1e",
         "www_request_id":"AqxhiDdD_Uxo5vjTPIVWfpB",
         "path":[
            "result"
         ]
      }
   ],
   "extensions":{
      "is_final":true
   }
}
Áron
Asked about 5 months ago
Liu

Nice app

December 9 at 12:53 PM
Selected Answer
1

Chance

December 9 at 12:51 PM
Liu
2

Having the exact same issue. Has anyone heard from META on this?

December 11 at 5:29 PM
Helpe
2

Still nothing anyone knows a way to contact META on this? Its getting really frustrating. Bug report system could not handle this issue I assume.

December 12 at 1:33 AM
András
4

19 hours until deadline and still does not work..

December 10 at 10:09 AM
Karolina
András

We can only hope

December 10 at 11:05 AM
6

Me too, cannot upload anything to review

December 10 at 2:49 AM
Anh