Hi team.

I am seeing a large amount of my requests to

https://graph.instagram.com/$[USERID]?fields=id,username&access_token=$[ACCESSTOKEN]

and

https://graph.instagram.com/me?fields=id,username&access_token=$[ACCESSTOKEN]

returning no id or username data when I am expecting a response like:

{
"id":  "17841405793187218",
"username": "jayposiris",
}

We can get the access tokens successfully but we are seeing cases where these endpoints fail. We are also seeing a possible correlation between this issue and people with business accounts.

Has anyone run into an issue like this or have advice on how we can fix this?

Thank you.