Partial Outageshare-external
Cannot see image in shared link
38

I debug a shared webpage link in facebook debugger and I get a 200 code as result. In preview I see the image set in og:image. That is OK. Then I try to share the link in a post for facebook, and I can see the preview with the image, but when I publish the post the image disappears. Where is the error?

Juan
Asked about 8 months ago
Stuart

Also broken for me

September 19 at 7:29 AM
Frank

broken for me too, for many different sites using various scripts.

September 19 at 8:34 AM
Andrew

You're not alone... all of my sites aren't working.

September 19 at 9:09 AM
Selected Answer
1

Same in Los Angeles, across multiple sites.

September 19 at 9:55 AM
Jason
1

Same issue. Italy

September 19 at 10:09 AM
Ricardo
1

Poland same issue

September 19 at 11:47 AM
Łukasz
1

Slovakia, the same problem.

September 19 at 12:26 PM
Tomáš
1

Now working in Catalonia at 10PM

September 19 at 1:02 PM
Marc
1

The problem is solved from my side!

September 19 at 5:11 PM
Ricardo
1

The problem is solved!

September 19 at 11:21 PM
Garadnay
1

Solved

September 19 at 11:53 PM
Olimpio
2

Same here (Hungary)

September 19 at 7:06 AM
Garadnay
2

same in Greece

September 19 at 7:44 AM
Odisseas
2

I'm also having the same Error

September 19 at 7:46 AM
Владислав
2

I've got it also (Netherlands)

September 19 at 7:48 AM
Erik
2

same

September 19 at 8:03 AM
Johannes Jojo
2

Same here.

September 19 at 8:04 AM
Talker
2

I'm also having the same Error (Italy)

September 19 at 8:04 AM
Olimpio
2

Same error in .webp

September 19 at 8:13 AM
Arturo
Josh

Same here. Stopped working yesterday. My images are showing shares for LinkedIn but not Facebook.

September 19 at 8:29 AM
2

We are experiencing the same issue... (Italy/France/Luxembourg)

September 19 at 8:31 AM
Riccardo
2

Same here in the United States.

Continuing to get an Unknown image error.

September 19 at 8:56 AM
Eddy
2

Same here

September 19 at 8:56 AM
Luis
2

Same in Poland

September 19 at 9:01 AM
Jakub
2

Same issue. México

September 19 at 11:06 AM
Osman
3

Same here (India). This started happening for me today. I am getting my websites default image and the debugger is saying unknown error.

September 19 at 7:32 AM
Rajdip
3

Same, this has been happening to our page(s) for 15 hours now.

I receive the message: Warnings That Should Be Fixed Unknown Image Error Provided og:image URL,

The image shows up fine in debugger but on the facebook feed, it just shows the logo of the website instead of the actual og:image.

September 19 at 7:48 AM
Paul
Paul

(United States)

September 19 at 8:31 AM
3

Same here - error 200 in debugger - incorrect image showing. (UK)

September 19 at 8:16 AM
Tina
4

Are you using litespeed cache plugin? If so, try disable guest optimization and purge all. Check whether the image came out in share debugger. Mine work fine

September 19 at 5:49 AM
Muhammad
4

Same here

September 19 at 6:15 AM
Eva
4

Same here, started this morning

September 19 at 7:00 AM
Marc
4

Same here, I'm trying to share new blog post and facebook do not retrieve the thumbnail, even if I'm using Opengraph tools on the site. Also, I tried to share again articles that was shared with no issue a little ago, today they're not sharing the thumbnail at all.

Italy

September 19 at 7:51 AM
Daniele
5

Same Here, try to debug everything, before i've found this thread :|

September 19 at 7:04 AM
Sam
6

I'm also having the same Error Provided og:image URL, xxxx encountered an unknown error.

September 19 at 5:38 AM
Martín
6

Same here

September 19 at 6:19 AM
Camilo
11

This started happening for me today. I have been sharing to facebook for several months now without issue, today I am getting my websites default image and the debugger is saying unknown error.

September 19 at 5:24 AM
Chrissy
13

Yes I'm having the same issue - when I use the debugger tool, if og:image is supplied the tool is reporting:

Provided og:image URL, xxxx encountered an unknown error.

This is for pages which have been unchanged and was working correctly previously.

I have tried this with various web pages unrelated to mine, each of which have og:image tag and I am seeing the same error.

September 19 at 4:54 AM
Simon