Getting error PlatformBusinessAssetTypeIDType at the time of login
5

When a client tries to onboard an account facebook shows blank page and console has this error.

ShQcXtANzWj.js?_nc_x=w73JSPNqOqm:69 ErrorUtils caught an error:

Invalid PlatformBusinessAssetTypeIDType provided

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. errorListener @ ShQcXtANzWj.js?_nc_x=w73JSPNqOqm:69

Parth
Asked about 5 months ago
Selected Answer
1

A couple of comments:

  1. The issue does not occur if you use your mobile. It only occurs on desktop.
  2. I've been exchanging messages with Meta Support and 5 hours ago they notified that they've now been able to identify the root cause and they're working on a fix.

This is the exact message I received:

We're now able to reproduce this issue on our side and we're now investigating this issue. Will keep you updated. In the meanwhile, please refer to our status page: https://metastatus.com/whatsapp-business-api


I'll update you guys as soon as I have more news.

Thanks!

May 9 at 4:40 AM
Juan
2

We are facing the same problem.

May 8 at 11:10 AM
Roberta
3

Same problem here

May 7 at 3:12 PM
Pedro
3

its been like that for days now, such level of sloppiness and incompetency is totally unacceptable from meta money are lost due to this

May 7 at 7:35 PM
Low
3

It's fully resolved now, guys. Feel free to close this ticket.

May 9 at 11:38 AM
Juan
4

Having same issue did u find any solution to this

May 7 at 5:49 AM
Shubham
6

We're also experiencing the same issue.

May 6 at 7:23 AM
Juan