Financial admin payouts hacked
2

My payout admin settings have been hacked. I have had no luck with Facebook support in getting this fixed, does anyone have any advice or has had this experience before? Thanks!

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Pregunta realizada hace aproximadamente 2 meses
Rebecca

I had my page stolen back in 2022 - FB finally returned it to me after 7 months, but now I find out that the hacker STILL has my Earnings Sources for In-Stream Ads and Subscriptions connected to the Payout Account that he set up. Facebook keeps asking me for the Account number and Tax ID number (which belongs to the hacker). I dont have the account number since I wasnt using the payout account when page was stolen. I have confirmation it's the same hacker who stole the page who has control of the Payout Account and my Earnings Sources. I cannot get help from anyone at either Meta Pro support or Payment / Monetization support. They will add you back as the Financial Admin if you can provide the Account number and Tax ID number though - at least that is what they have told me. I cannot earn anything from in-stream ads or the hacker receives all the earnings. It is sickening.

21 de marzo a las 6:13 a.m.
Rebecca

Submit your request through Subscriptions and Bonuses - tell them your Payout Account was stolen and you need to be re-added as the Financial Admin. As long as you have the details they request they can manually re-add you.

21 de marzo a las 6:15 a.m.
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Thanks

21 de marzo a las 6:23 a.m.
Respuesta seleccionada
1

Dear Rebecca Thanks for your suggestions about my problem fixing way.

Shah hayder Ali

21 de marzo a las 6:22 a.m.
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