Onboarding failure - Whatsapp Business Platform API - — Форум сообщества разработчиков

1

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

Carl

1

SAME ISSUE!!!!

27 декабря в 13:26

Max

1

I am also getting this error. I try every day. Still the same error. If there is something I can do to fix this, please make the error message more informative.

14 января в 03:22

Otto

1

Hello, Guys!

Is there another solution for this? The video did not solve it.

18 января в 07:29

Layssa

1

I'm also having this problem with WhatApp setup. Video didn't solve it

24 января в 02:34

Gavin

Shahab

i'M ALSO fACING THE SAME PROBLEM

25 января в 10:31

1

has anyone resolved this issue?

5 февраля в 00:32

Pawan

1

Same problem...

7 февраля в 01:35

Natanael

1

I think you have to verify the business account to use the WhatsApp API.

Has anyone tried with a verified account?

16 февраля в 01:43

Alfredo

Jai

I have a verified account, still getting the same error.

28 февраля в 22:28

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

10 мая в 12:42

1

Same Error

22 февраля в 05:47

Rafael

1

I still have the same error as well. Please share a solution.

1 марта в 02:37

Otto

Jai

Did you find any solution?

3 марта в 22:45

1

Same problem, any solution yet ?

25 марта в 11:44

SifizSoft

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

10 мая в 12:42

1

The solution is to change the double check login settings on your facebook business, verify all accounts.

26 марта в 00:23

Natanael

1

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

8 мая в 22:24

Ritik

2

Same problem here More than a week, checking and i have the same issue

22 ноября в 05:03

Clientes

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

2

Same problem! Please help!

23 ноября в 07:05

Contenidos

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

2

Same problem! We need help

23 ноября в 22:35

Gorke

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

10 мая в 12:43

7

yup, same issue here. Any solution?

2 августа в 06:25

Shreyas

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

7

same problem

2 августа в 11:54

Programa

Cláudia

Same problem and I've been trying for a week

4 августа в 13:01

Programa

Today I tried early in the morning and it worked for me, try again or a less crowded hour to see

4 августа в 13:33

Ekta

I am also facing the same. How can i resolve it.

25 августа в 10:29

Anthony

Hello Ekta, did you have a solution or just waiting a few hours is it resolved?

31 августа в 17:44

Borja

The same problem here too.

26 сентября в 21:35

Senthil Kumaran

Same problem . We have been trying for a week . Tried variety of times . But couldn't onboard . Does anyone know any way to raise this to support team of Meta .

2 октября в 08:42

Raj

getting Onboarding Failure Your business is prohibited from advertising, including app sharing.

23 октября в 07:54

Code

Is anyone able to get past this issue. I am shocked to know that there is no way to create a ticket or reach out to them on chat.

24 октября в 09:07

Gopay

It has been a few days and I am still facing this issue, what about others?

1 ноября в 21:06

Property

Hello Meta Team,

I have faced issue to set up WhatsApp account with my business, i.e.

Onboarding Failure Please retry in some time or contact support to get issue fixed.

please fix this issue as soon as possible

2 ноября в 00:14

Viswas

I'm also getting the same error. We have taken a paid whatsapp API software for reaching out to people. When it is not working, it is a shocker

4 ноября в 23:46

חי

I have same issue

5 ноября в 04:24

Paulo

I1m still having the same issue

7 декабря в 10:34

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

TierraCero

i have the same error

15 февраля в 15:30

7

When i click on CONTINUE button on whatsapp busuiness platfrom api, I am getting Onboarding failure error. Can some one please guide me how to get this resolved.

13 ноября в 05:36

Rodrigo

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:25

8

Onboarding Failure There was a problem with this request. We're working on getting it fixed as soon as we can.

I saw this in my browser developer options

A server error noncoercible_variable_value occured. Check server logs for details.

2 августа в 01:48

Shingirai

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:26

Citron

issue is another this link solves issue with ads restrictions

4 января в 23:33

Dasha

any solution?

30 января в 19:06

12

Same problem

27 июня в 08:21

Sergio

Sarthak

same problem

27 июня в 08:29

Swee Hong

same problem

1 августа в 21:34

Michal

same probelm

2 августа в 00:52

Muhammad Firdaus

Same problem

Failure: Onboarding Failure There was a problem with this request. We're working on getting it fixed as soon as we can.

For more context : just created an account to try the API, getting the error listed.

2 августа в 01:02

Maximus

Same issue on our side

2 августа в 03:27

Muhammad Firdaus

Hi just an update for everyone, im able to click continue. maybe the solution is to wait for few hours then it will be resolved. it got resolve for me.

2 августа в 19:04

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 декабря в 03:26

Jai

Please let me know if anyone found the solution.

3 марта в 22:46