Onboarding failure - Whatsapp Business Platform API - 개발자 커뮤니티 포럼

1

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

Carl

1

SAME ISSUE!!!!

12월 27일 오후 1:26

Max

1

I am also getting this error. I try every day. Still the same error. If there is something I can do to fix this, please make the error message more informative.

1월 14일 오전 3:22

Otto

1

Hello, Guys!

Is there another solution for this? The video did not solve it.

1월 18일 오전 7:29

Layssa

1

I'm also having this problem with WhatApp setup. Video didn't solve it

1월 24일 오전 2:34

Gavin

Shahab

i'M ALSO fACING THE SAME PROBLEM

1월 25일 오전 10:31

1

has anyone resolved this issue?

2월 5일 오전 12:32

Pawan

1

Same problem...

2월 7일 오전 1:35

Natanael

1

I think you have to verify the business account to use the WhatsApp API.

Has anyone tried with a verified account?

2월 16일 오전 1:43

Alfredo

Jai

I have a verified account, still getting the same error.

2월 28일 오후 10:28

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

5월 10일 오후 12:42

1

Same Error

2월 22일 오전 5:47

Rafael

1

I still have the same error as well. Please share a solution.

3월 1일 오전 2:37

Otto

Jai

Did you find any solution?

3월 3일 오후 10:45

1

Same problem, any solution yet ?

3월 25일 오전 11:44

SifizSoft

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

5월 10일 오후 12:42

1

The solution is to change the double check login settings on your facebook business, verify all accounts.

3월 26일 오전 12:23

Natanael

1

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

5월 8일 오후 10:24

Ritik

2

Same problem here More than a week, checking and i have the same issue

11월 22일 오전 5:03

Clientes

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

2

Same problem! Please help!

11월 23일 오전 7:05

Contenidos

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

2

Same problem! We need help

11월 23일 오후 10:35

Gorke

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

5월 10일 오후 12:43

7

yup, same issue here. Any solution?

8월 2일 오전 6:25

Shreyas

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

7

same problem

8월 2일 오전 11:54

Programa

Cláudia

Same problem and I've been trying for a week

8월 4일 오후 1:01

Programa

Today I tried early in the morning and it worked for me, try again or a less crowded hour to see

8월 4일 오후 1:33

Ekta

I am also facing the same. How can i resolve it.

8월 25일 오전 10:29

Anthony

Hello Ekta, did you have a solution or just waiting a few hours is it resolved?

8월 31일 오후 5:44

Borja

The same problem here too.

9월 26일 오후 9:35

Senthil Kumaran

Same problem . We have been trying for a week . Tried variety of times . But couldn't onboard . Does anyone know any way to raise this to support team of Meta .

10월 2일 오전 8:42

Raj

getting Onboarding Failure Your business is prohibited from advertising, including app sharing.

10월 23일 오전 7:54

Code

Is anyone able to get past this issue. I am shocked to know that there is no way to create a ticket or reach out to them on chat.

10월 24일 오전 9:07

Gopay

It has been a few days and I am still facing this issue, what about others?

11월 1일 오후 9:06

Property

Hello Meta Team,

I have faced issue to set up WhatsApp account with my business, i.e.

Onboarding Failure Please retry in some time or contact support to get issue fixed.

please fix this issue as soon as possible

11월 2일 오전 12:14

Viswas

I'm also getting the same error. We have taken a paid whatsapp API software for reaching out to people. When it is not working, it is a shocker

11월 4일 오후 11:46

חי

I have same issue

11월 5일 오전 4:24

Paulo

I1m still having the same issue

12월 7일 오전 10:34

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

TierraCero

i have the same error

2월 15일 오후 3:30

7

When i click on CONTINUE button on whatsapp busuiness platfrom api, I am getting Onboarding failure error. Can some one please guide me how to get this resolved.

11월 13일 오전 5:36

Rodrigo

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:25

8

Onboarding Failure There was a problem with this request. We're working on getting it fixed as soon as we can.

I saw this in my browser developer options

A server error noncoercible_variable_value occured. Check server logs for details.

8월 2일 오전 1:48

Shingirai

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:26

Citron

issue is another this link solves issue with ads restrictions

1월 4일 오후 11:33

Dasha

any solution?

1월 30일 오후 7:06

12

Same problem

6월 27일 오전 8:21

Sergio

Sarthak

same problem

6월 27일 오전 8:29

Swee Hong

same problem

8월 1일 오후 9:34

Michal

same probelm

8월 2일 오전 12:52

Muhammad Firdaus

Same problem

Failure: Onboarding Failure There was a problem with this request. We're working on getting it fixed as soon as we can.

For more context : just created an account to try the API, getting the error listed.

8월 2일 오전 1:02

Maximus

Same issue on our side

8월 2일 오전 3:27

Muhammad Firdaus

Hi just an update for everyone, im able to click continue. maybe the solution is to wait for few hours then it will be resolved. it got resolve for me.

8월 2일 오후 7:04

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

12월 20일 오전 3:26

Jai

Please let me know if anyone found the solution.

3월 3일 오후 10:46