Onboarding failure - Whatsapp Business Platform API - Forum de la communauté des développeurs

1

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

Carl

1

SAME ISSUE!!!!

27 décembre, 13:26

Max

1

I am also getting this error. I try every day. Still the same error. If there is something I can do to fix this, please make the error message more informative.

14 janvier, 03:22

Otto

1

Hello, Guys!

Is there another solution for this? The video did not solve it.

18 janvier, 07:29

Layssa

1

I'm also having this problem with WhatApp setup. Video didn't solve it

24 janvier, 02:34

Gavin

Shahab

i'M ALSO fACING THE SAME PROBLEM

25 janvier, 10:31

1

has anyone resolved this issue?

5 février, 00:32

Pawan

1

Same problem...

7 février, 01:35

Natanael

1

I think you have to verify the business account to use the WhatsApp API.

Has anyone tried with a verified account?

16 février, 01:43

Alfredo

Jai

I have a verified account, still getting the same error.

28 février, 22:28

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

10 mai, 12:42

1

Same Error

22 février, 05:47

Rafael

1

I still have the same error as well. Please share a solution.

1 mars, 02:37

Otto

Jai

Did you find any solution?

3 mars, 22:45

1

Same problem, any solution yet ?

25 mars, 11:44

SifizSoft

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

10 mai, 12:42

1

The solution is to change the double check login settings on your facebook business, verify all accounts.

26 mars, 00:23

Natanael

1

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

8 mai, 22:24

Ritik

2

Same problem here More than a week, checking and i have the same issue

22 novembre, 05:03

Clientes

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

2

Same problem! Please help!

23 novembre, 07:05

Contenidos

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

2

Same problem! We need help

23 novembre, 22:35

Gorke

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

Ritik

I encountered a similar issue and successfully resolved it. The problem stemmed from attempting to create the WhatsApp Business API Platform using an account that didn't have two-factor authentication (2FA) enabled. Once we enabled 2FA, the issue was resolved.

To activate 2FA, we needed to navigate to business.facebook.com, then proceed to settings and privacy where we could enable it. After addressing this, we no longer encountered the onboarding failure problem.

10 mai, 12:43

7

yup, same issue here. Any solution?

2 août, 06:25

Shreyas

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

7

same problem

2 août, 11:54

Programa

Cláudia

Same problem and I've been trying for a week

4 août, 13:01

Programa

Today I tried early in the morning and it worked for me, try again or a less crowded hour to see

4 août, 13:33

Ekta

I am also facing the same. How can i resolve it.

25 août, 10:29

Anthony

Hello Ekta, did you have a solution or just waiting a few hours is it resolved?

31 août, 17:44

Borja

The same problem here too.

26 septembre, 21:35

Senthil Kumaran

Same problem . We have been trying for a week . Tried variety of times . But couldn't onboard . Does anyone know any way to raise this to support team of Meta .

2 octobre, 08:42

Raj

getting Onboarding Failure Your business is prohibited from advertising, including app sharing.

23 octobre, 07:54

Code

Is anyone able to get past this issue. I am shocked to know that there is no way to create a ticket or reach out to them on chat.

24 octobre, 09:07

Gopay

It has been a few days and I am still facing this issue, what about others?

1 novembre, 21:06

Property

Hello Meta Team,

I have faced issue to set up WhatsApp account with my business, i.e.

Onboarding Failure Please retry in some time or contact support to get issue fixed.

please fix this issue as soon as possible

2 novembre, 00:14

Viswas

I'm also getting the same error. We have taken a paid whatsapp API software for reaching out to people. When it is not working, it is a shocker

4 novembre, 23:46

חי

I have same issue

5 novembre, 04:24

Paulo

I1m still having the same issue

7 décembre, 10:34

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

TierraCero

i have the same error

15 février, 15:30

7

When i click on CONTINUE button on whatsapp busuiness platfrom api, I am getting Onboarding failure error. Can some one please guide me how to get this resolved.

13 novembre, 05:36

Rodrigo

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:25

8

Onboarding Failure There was a problem with this request. We're working on getting it fixed as soon as we can.

I saw this in my browser developer options

A server error noncoercible_variable_value occured. Check server logs for details.

2 août, 01:48

Shingirai

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:26

Citron

issue is another this link solves issue with ads restrictions

4 janvier, 23:33

Dasha

any solution?

30 janvier, 19:06

12

Same problem

27 juin, 08:21

Sergio

Sarthak

same problem

27 juin, 08:29

Swee Hong

same problem

1 août, 21:34

Michal

same probelm

2 août, 00:52

Muhammad Firdaus

Same problem

Failure: Onboarding Failure There was a problem with this request. We're working on getting it fixed as soon as we can.

For more context : just created an account to try the API, getting the error listed.

2 août, 01:02

Maximus

Same issue on our side

2 août, 03:27

Muhammad Firdaus

Hi just an update for everyone, im able to click continue. maybe the solution is to wait for few hours then it will be resolved. it got resolve for me.

2 août, 19:04

Carl

This might happen because of your business account issue, just check this solution video https://youtu.be/gCvDVpR1h9U?si=wMUPbOVvFAFCCbMV

20 décembre, 03:26

Jai

Please let me know if anyone found the solution.

3 mars, 22:46