Articles Linked Don’t Display Thumbnails / Images
48

Getting Unknown Image Error for png image in og image. Earlier this was not an issue and the same image was working perfectly. Today suddenly all images started getting this error.

Rojus
已發問 約 8 個月前
Johnny

Same problem in Denmark, but only with pages with that uses YouTube Thumbnails. Therefor I testet with a random video from YouTube via Facebook scraper tool, and found that og image worked fine yesterday, but when re-scraped now og:image fails.

9月19日 03:25
Ekkanit

Same here in Thailand

9月19日 03:27
已選擇的答案
1

We have the same problem.

9月19日 03:12
Jakob
1

same here in italy

9月19日 03:32
Alessandro
1

We also have the same issue

9月19日 03:33
Sumesh
1

In Poland it's the same...

9月19日 03:43
Patryk
1

Same in Portugal

9月19日 04:07
Victor S.
Victor S.

It seems to be solved. Not retroactively, but all today's publications have the image.

9月20日 02:23
1

Same

9月19日 04:10
Vincent
1

Same here in Italy since 10-15 hours ago.

9月19日 04:11
Filippo
1

Same here in Québec, Canada.

9月19日 04:36
Maxime
1

Same here, following the issue from Spain.

9月19日 04:36
Juan
1

Same here! Are you using CloudFlare too?

9月19日 05:16
Luis
1

Same here, Denmark Usually works fine but not today. Also OGP - thumbnails works fine in Teams

9月19日 05:23
Yukio
1

Same in Ukraine

9月19日 05:26
Maxim
1

Same problem in Greece

9月19日 05:29
Vasilis
1

Same here in Hong Kong

9月19日 05:35
Kwan
1

Are you using litespeed cache plugin? If so, try disable guest optimization and purge all. Check whether the image came out in share debugger. Mine work fine

9月19日 05:48
Muhammad
Andreas

No litespeed in joomla.

9月19日 05:52
1

Same Poland.

9月19日 06:13
Łukasz
1

Same in Türkiye... I even tried replacing the image, even deleting it. Neither worked. What a shame! I am having a similar issue on twitter as well.

9月19日 06:34
Cirak
Patryk

For me, for example, Twitter works without any problems :P

9月19日 06:50
1

Same problem in Cyprus...

9月19日 06:44
Πέτρος
1

Same in Catalonia, it's been 16 hours already

9月19日 07:01
Marc
1

same her ein Berlin!

9月19日 07:05
Marcel
1

Same here (India). This started happening for me today. I am getting my websites default image and the debugger is saying unknown error.

9月19日 07:34
Rajdip
1

some error in my sites here in argentina

9月19日 13:04
Maxi
1

Problem seems to be solved for me, in France !

9月20日 00:52
Punto
1

Seems like it is solved. My problem is gone. Nice to see fb support being so supportive and responsive lol

9月20日 01:04
Yukio
2

The same here in Brazil

9月19日 07:24
Via Pública
2

FB has now fixed it. My website displays normal thumbnails

9月19日 19:00
Myosotis
3

Same here, in Montenegro

9月19日 04:07
Tomislav
3

I am getting the same - if a web page has og:image defined then the Facebook Debugging tool is reporting:

Provided og:image URL, xxxxx encountered an unknown error.

I have tried this for multiple pages all with publicly accessible images defined in og:image and each with the recommended dimensions.

9月19日 04:56
Simon
Kevin

Same problem.

9月19日 04:57
Lukas

I am having the exact same problem on two of my sites

9月19日 05:00
3

It doesn't work here (Germany) either. How long does it usually take for Facebook to solve a problem like this?

9月19日 05:42
Andreas
3

Now it works!

9月19日 13:09
Andreas
4

For anyone having this same issue, we just solved it (not the best way, but is a temp fix until meta solve this bug), the scrapper will retrieve the first image inside the

tag (or at least is what we think), so we just put the url used in the og:image meta tag in the and voila, the scrapper loads the image (still shows the error btw). Example: ....

I repeat, is not the best way to solve this problem, because the browser will load an extra image on dom load, but at least fix this issue temporarily. Hope this help.

9月19日 09:02
Nelson
6

Same here, in Spain!

9月19日 03:00
Thomas
8

Same here

9月19日 02:42
Kaz
8

Same here !

9月19日 02:49
Punto
Punto

When I try to share an article, of any website, the image doesn't appear.

However, in debugging mode, the link to the image is clearly indicated on the og:image tag.

But the image doesn't appears once article shared !

9月19日 02:56
Juan

Same in Spain

9月19日 05:22
11

Same here, in Italy

9月19日 02:59
Ludovico