Articles Linked Don’t Display Thumbnails / Images
48

Getting Unknown Image Error for png image in og image. Earlier this was not an issue and the same image was working perfectly. Today suddenly all images started getting this error.

Rojus
질문함 약 8개월 전
Johnny

Same problem in Denmark, but only with pages with that uses YouTube Thumbnails. Therefor I testet with a random video from YouTube via Facebook scraper tool, and found that og image worked fine yesterday, but when re-scraped now og:image fails.

9월 19일 오전 3:25
Ekkanit

Same here in Thailand

9월 19일 오전 3:27
선택한 답변
1

We have the same problem.

9월 19일 오전 3:12
Jakob
1

same here in italy

9월 19일 오전 3:32
Alessandro
1

We also have the same issue

9월 19일 오전 3:33
Sumesh
1

In Poland it's the same...

9월 19일 오전 3:43
Patryk
1

Same in Portugal

9월 19일 오전 4:07
Victor S.
Victor S.

It seems to be solved. Not retroactively, but all today's publications have the image.

9월 20일 오전 2:23
1

Same

9월 19일 오전 4:10
Vincent
1

Same here in Italy since 10-15 hours ago.

9월 19일 오전 4:11
Filippo
1

Same here in Québec, Canada.

9월 19일 오전 4:36
Maxime
1

Same here, following the issue from Spain.

9월 19일 오전 4:36
Juan
1

Same here! Are you using CloudFlare too?

9월 19일 오전 5:16
Luis
1

Same here, Denmark Usually works fine but not today. Also OGP - thumbnails works fine in Teams

9월 19일 오전 5:23
Yukio
1

Same in Ukraine

9월 19일 오전 5:26
Maxim
1

Same problem in Greece

9월 19일 오전 5:29
Vasilis
1

Same here in Hong Kong

9월 19일 오전 5:35
Kwan
1

Are you using litespeed cache plugin? If so, try disable guest optimization and purge all. Check whether the image came out in share debugger. Mine work fine

9월 19일 오전 5:48
Muhammad
Andreas

No litespeed in joomla.

9월 19일 오전 5:52
1

Same Poland.

9월 19일 오전 6:13
Łukasz
1

Same in Türkiye... I even tried replacing the image, even deleting it. Neither worked. What a shame! I am having a similar issue on twitter as well.

9월 19일 오전 6:34
Cirak
Patryk

For me, for example, Twitter works without any problems :P

9월 19일 오전 6:50
1

Same problem in Cyprus...

9월 19일 오전 6:44
Πέτρος
1

Same in Catalonia, it's been 16 hours already

9월 19일 오전 7:01
Marc
1

same her ein Berlin!

9월 19일 오전 7:05
Marcel
1

Same here (India). This started happening for me today. I am getting my websites default image and the debugger is saying unknown error.

9월 19일 오전 7:34
Rajdip
1

some error in my sites here in argentina

9월 19일 오후 1:04
Maxi
1

Problem seems to be solved for me, in France !

9월 20일 오전 12:52
Punto
1

Seems like it is solved. My problem is gone. Nice to see fb support being so supportive and responsive lol

9월 20일 오전 1:04
Yukio
2

The same here in Brazil

9월 19일 오전 7:24
Via Pública
2

FB has now fixed it. My website displays normal thumbnails

9월 19일 오후 7:00
Myosotis
3

Same here, in Montenegro

9월 19일 오전 4:07
Tomislav
3

I am getting the same - if a web page has og:image defined then the Facebook Debugging tool is reporting:

Provided og:image URL, xxxxx encountered an unknown error.

I have tried this for multiple pages all with publicly accessible images defined in og:image and each with the recommended dimensions.

9월 19일 오전 4:56
Simon
Kevin

Same problem.

9월 19일 오전 4:57
Lukas

I am having the exact same problem on two of my sites

9월 19일 오전 5:00
3

It doesn't work here (Germany) either. How long does it usually take for Facebook to solve a problem like this?

9월 19일 오전 5:42
Andreas
3

Now it works!

9월 19일 오후 1:09
Andreas
4

For anyone having this same issue, we just solved it (not the best way, but is a temp fix until meta solve this bug), the scrapper will retrieve the first image inside the

tag (or at least is what we think), so we just put the url used in the og:image meta tag in the and voila, the scrapper loads the image (still shows the error btw). Example: ....

I repeat, is not the best way to solve this problem, because the browser will load an extra image on dom load, but at least fix this issue temporarily. Hope this help.

9월 19일 오전 9:02
Nelson
6

Same here, in Spain!

9월 19일 오전 3:00
Thomas
8

Same here

9월 19일 오전 2:42
Kaz
8

Same here !

9월 19일 오전 2:49
Punto
Punto

When I try to share an article, of any website, the image doesn't appear.

However, in debugging mode, the link to the image is clearly indicated on the og:image tag.

But the image doesn't appears once article shared !

9월 19일 오전 2:56
Juan

Same in Spain

9월 19일 오전 5:22
11

Same here, in Italy

9월 19일 오전 2:59
Ludovico